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Custom Training Solutions

In today's economy, you either respond to change or lose. Let our knowledgeable professionals at the Center for Workforce Development assist you in analyzing workplace skills and productivity needs to develop a comprehensive approach to managing talent and productivity concerns.

Contact us at:

315 Cleveland Avenue
PO Box 1609
Columbus, OH 43215
(614) 287-5006

Services

Organizations look to optimize their learning and performance strategy to best address current challenges and drive business success. The issues you are facing in this economy can be handled in a very strategic and successful manner. Today's challenges are tomorrow's opportunities. We can help you work through these organizational challenges.

Changing Workforce

Changing demographics may hamper the organizations need to upgrade workers skills if language and cultural differences are not addressed first. As new technologies are developed workers with language or cultural barriers may not be able to fully embrace training efforts aimed at advancing their knowledge.

Solutions:

  • Management/Leadership training
  • Online computer applications (i.e., Word, Excel, PowerPoint, AutoCAD, QuickBooks, and more)
  • Basic English classes
  • Foreign Language training (Spanish/French/Somali/Japanese/Arabic available)

Leadership/Supervision

Being an effective leader involves much more than just getting things done. This strategy includes training in personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective and valued leader. Levels include new supervisors to the advanced leader.

Skills-Based Leadership/Supervision Solutions:

  • Performance Management Tools: lead, coach and measure performance
  • Effective Written and Verbal Communication
  • Motivation Strategies
  • Strategic Planning
  • Conflict Management
  • Manage Stress

Customer Service

Did you know that nearly 70% of customers who stop doing business with an organization do so because of one very simple interaction - a customer service experience? We can help transform negative and indifferent customer service exchanges into positive, loyalty-building experiences.

Solutions:

  • Legendary Customer Service training

Project Management

Help your employees manage people, tasks and resources by utilizing technology tools to help manage the process.

Solutions:

Note: Online Project Management training is provided through partnerships with Ed2Go® and ProTrain®.  Both partners are global Registered Education Providers for the Project Management Institute (PMI).